Some adults ages 19-64 will need to have their eligibility checked by completing a renewal every six months instead of every year.

Some adults ages 19-64 who do not have a dependent child under 14 years old must show that they are meeting work and community engagement requirements. This will be reviewed during application or renewal. If a Medicaid recipient needs to meet these requirements but is not doing so, they will lose Medicaid coverage.

When will I start hearing from PA DHS about these changes?
Medicaid recipients who must meet work and community engagement rules will start to hear from PA DHS about the new requirements by September 2026.

Log in to COMPASS at dhs.pa.gov/COMPASS or the myCOMPASS PA mobile app to check and update your address and other contact information.

If you updated your address in COMPASS, you also need to report address changes to the US Postal Service to ensure you receive mail from us. Visit USPS.com/move to update your address.

Call the Pennsylvania Department of Human Services (DHS) Consumer Service Center at 1-866-550-4355 for help with your Medicaid case, coverage status, or reporting updates. This line operates Monday through Friday from 8:00 a.m. to 5:00 p.m.

Call 1-877-395-8930 if you need help completing your renewal or submitting verification documents.

Visit your local County Assistance Office (CAO) if you prefer to speak to a caseworker in person.

Call their statewide helpline at 1-800-274-3258 if you need free, expert legal advocacy to troubleshoot coverage issues or appeal denied benefits.